Costco employee is our new hero after handling irate customer who refused to wear a mask

As the country begins to slowly—and hopefully carefully—reopen after the initial pandemic lockdown, many businesses are requiring customers to wear masks. Studies have shown that universal mask-wearing is an effective way to drastically slow the spread of the virus and businesses are well within their rights to protect the public with mandatory mask policies.

Some Americans have a hard time with this development, for whatever reason. We're seeing armed protests and public meltdowns over the idea. Folks are trying to use the bodily autonomy arguments that reproductive rights advocates use, as if they are remotely comparable. People are filming themselves arguing with store employees and managers, seeing themselves as freedom fighters against the tyranny of supermarkets and warehouse stores.

There are several ways to effectively handle a disgruntled customer who refuses to comply with company policy. We shared a video of a delightful Gelson's employee in Dana Point and his incredibly accommodating manager who did everything they could to help a mask-averse flat earther who filmed herself looking like a fool. Now another hero has been placed in the spotlight—a Costco employee named Tison who took the no nonsense, matter-of-fact approach to a guy who tried to pull the "free country" card.


The man with the camera told Tison that he was going to share his video with his 3,000 followers on Instagram. Tison, with zero hesitation, spoke directly to the camera.

"Hi everyone. I work for Costco and I'm asking this member to put on a mask because that is our company policy. So either wear the mask or..."

At this point, the man turned the camera to himself—showing him not wearing a mask but inexplicably wearing sunglasses indoors—and said, "And I'm not doing it because I woke up in a free country."

Tison was having none of it. No argument. No debate. He just took the cart the man was using to shop and said, "Sir, have a great day. You are no longer welcome here in our warehouse. You need to leave. Thank you very much."

Whatever the man thought he was doing by filming himself flaunting his refusal to abide by store policy, it backfired spectacularly. Overwhelmingly, people's responses to the video have celebrated Tison's handling of the situation. Private businesses have the right to set store policies. In the age of a pandemic, requiring masks is a perfectly reasonable requirement. It's no different than "No shoes, no shirt, no service." You have a right to go barefoot in public. You do not have a right to go barefoot in a store that requires shoes.

The unmasked man made another video in which he oh-so-predictably called everyone in the store and everyone wearing masks "sheep." He also erroneously said that since everyone in the store was wearing a mask, they were protected from him and he was protected from them. (That's exactly not how the protective effect of universal mask-wearing works. It's not like herd immunity. The one person not wearing a mask puts everyone else at risk.) He said it's not about masks "it's about control." Yeah. Controlling a novel virus outbreak. This really doesn't need to be this hard.


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No store employee should be forced to put up with anyone's b.s., especially in a time when most of us want to keep people alive while also trying to keep businesses afloat. Thanks, Tison—you deserve a round of applause for being calm, cool and clear. Don't want to wear a mask? Go shop someplace else. It's that simple.

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Anne Hebert, a marketing writer living in Austin, TX, jokes that her closest friends think that her hobby is "low-key harassment for social good". She authors a website devoted entirely to People Doing Good Things. She's hosted a yearly canned food drive with up to 150 people stopping by to donate, resulting in hundreds of pounds of donations to take to the food bank for the past decade.

"I try to share info in a positive way that gives people hope and makes them aware of solutions or things they can do to try to make the world a little better," she said.

For now, she's encouraging people through a barrage of persistent, informative, and entertaining emails with one goal in mind: getting people to VOTE. The thing about emailing people and talking about politics, according to Hebert, is to catch their attention—which is how lice got involved.

"When my kids were in elementary school, I was class parent for a year, which meant I had to send the emails to the other parents. As I've learned over the years, a good intro will trick your audience into reading the rest of the email. In fact, another parent told me that my emails always stood out, especially the one that started: 'We need volunteers for the Valentine's Party...oh, and LICE.'"

Hebert isn't working with a specific organization. She is simply trying to motivate others to find ways to plug in to help get out the vote.

Photo by Phillip Goldsberry on Unsplash

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Yesterday I was perusing comments on an Welcometoterranova article about Joe Biden comforting the son of a Parkland shooting victim and immediately had flashbacks to the lead-up of the 2016 election. In describing former vice President Biden, some commenters were using the words "criminal," "corrupt," and "pedophile—exactly the same words people used to describe Hillary Clinton in 2016.

I remember being baffled so many people were so convinced of Clinton's evil schemes that they genuinely saw the documented serial liar and cheat that she was running against as the lesser of two evils. I mean, sure, if you believe that a career politician had spent years being paid off by powerful people and was trafficking children to suck their blood in her free time, just about anything looks like a better alternative.

But none of that was true.

It's been four years and Hillary Clinton has been found guilty of exactly none of the criminal activity she was being accused of. Trump spent every campaign rally leading chants of "Lock her up!" under the guise that she was going to go to jail after the election. He's been president for nearly four years now, and where is Clinton? Not in jail—she's comfy at home, occasionally trolling Trump on Twitter and doing podcasts.

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Photo by Tim Mossholder on Unsplash
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Glenda moved to Houston from Ohio just before the pandemic hit. She didn't know that COVID-19-related delays would make it difficult to get her Texas driver's license and apply for unemployment benefits. She quickly found herself in an impossible situation — stranded in a strange place without money for food, gas, or a job to provide what she needed.

Alone, hungry, and scared, Glenda dialed 2-1-1 for help. The person on the other end of the line directed her to the Houston-based nonprofit Bread of Life, founded by St. John's United Methodist pastors Rudy and Juanita Rasmus.

For nearly 30 years, Bread of Life has been at the forefront of HIV/AIDS prevention, eliminating food insecurity, providing permanent housing to formerly homeless individuals and disaster relief.

Glenda sat in her car for 20 minutes outside of the building, trying to muster up the courage to get out and ask for help. She'd never been in this situation before, and she was terrified.

When she finally got out, she encountered Eva Thibaudeau, who happened to be walking down the street at the exact same time. Thibaudeau is the CEO of Temenos CDC, a nonprofit multi-unit housing development also founded by the Rasmuses, with a mission to serve Midtown Houston's homeless population.

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Racist jokes are one of the more frustrating manifestations of racism. Jokes in general are meant to be a shared experience, a connection over a mutual sense of humor, a rush of feel-good chemicals that bond us to those around us through laughter.

So when you mix jokes with racism, the result is that racism becomes something light and fun, as opposed to the horrendous bane that it really is.

The harm done with racist humor isn't just the emotional hurt they can cause. When a group of white people shares jokes at the expense of a marginalized or oppressed racial group, the power of white supremacy is actually reinforced—not only because of the "punching down" nature of such humor, but because of the group dynamics that work in favor of maintaining the status quo.

British author and motivational speaker Paul Scanlon shared a story about interrupting a racist joke at a table of white people at an event in the U.S, and the lessons he drew from it illustrate this idea beautifully. Watch:

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With the election quickly approaching, the importance of voting and sending in your ballot on time is essential. But there is another way you can vote everyday - by being intentional with each dollar you spend. Support companies and products that uphold your values and help create a more sustainable world. An easy move is swapping out everyday items that are often thrown away after one use or improperly disposed of.

Package Free Shop has created products to help fight climate change one cotton swab at a time! Founded by Lauren Singer, otherwise known as, "the girl with the jar" (she initially went viral for fitting 8 years of all of the waste she's created in one mason jar). Package Free is an ecosystem of brands on a mission to make the world less trashy.

Here are eight of our favorite everyday swaps:

1. Friendsheep Dryer Balls - Replace traditional dryer sheets with these dryer balls that are made without chemicals and conserve energy. Not only do these also reduce dry time by 20% but they're so cute and come in an assortment of patterns!

Package Free Shop

2. Last Swab - Replacement for single use plastic cotton swabs. Nearly 25.5 billion single use swabs are produced and discarded every year in the U.S., but not this one. It lasts up to 1,000 uses as it's able to be cleaned with soap and water. It also comes in a biodegradable, corn based case so you can use it on the go!

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